In a shocking revelation, Cathay Pacific’s first-class experience is under scrutiny as travelers question whether the hefty upgrade from business class is truly worth it. Despite the airline’s stellar reputation for business class, ranked fifth globally by Skytrax in 2024, its first-class service falls short, landing in ninth place. This discrepancy raises critical questions for passengers contemplating the premium price tag.

The first-class cabin on Cathay Pacific’s Boeing 77300 ER features a spacious 36-inch seat width and a unique reverse herringbone layout for privacy, but lacks sliding doors for complete enclosure. While the seat can recline to a fully flat bed, the limited storage options and aging in-flight entertainment system leave much to be desired. Passengers are greeted with a warm towel and a handwritten note, but the dining experience feels more akin to an upgraded business class meal than a true first-class offering. Caviar service is available, but the overall meal selection pales in comparison to top-tier competitors.

Despite being offered a wider selection of premium beverages, including high-end champagnes, the overall experience does not justify the steep fare of around $20,000 for a one-way ticket from Los Angeles to Hong Kong, compared to approximately $9,000 for business class. With similar amenities, complimentary Wi-Fi, and service from dedicated crew members, many travelers are left wondering if the extra cost is simply not worth it.

As passengers weigh their options, the consensus suggests that the allure of first class may be more illusion than reality. With limited enhancements over business class, Cathay Pacific’s first-class experience appears to be a missed opportunity, leaving many to reconsider their travel plans. In an era where luxury travel expectations are soaring, Cathay Pacific may need to rethink its strategy to keep pace with discerning travelers.